Terms & Conditions

After receiving your order we send you the Proforma invoice which contains all the details of the parcel which we send to you along with their respective quantity and quality details. After receiving the Proforma invoice, you make the order with advance payment through bank TT (Telegraphic Transfer) or PayPal.

Parcels will be sent to you by post, FedEx, UPS, or any service you have suggested; if you do not provide information about the service, we use UPS (United Parcel Service).

After receiving the order, it can be completed within 5-7 working days.

Our Rights

All materials and images displayed on marothjewels.com are property of Maroth Jewels Private Limited or their respective owners. All jewelry designs are copyrighted. Under no circumstances can you re-use any of the information on this site for your own personal benefit, and no copying of designs is permitted. Please respect the designer's time in making these items.

Anyone using or purchasing from marothjewels.com is considered to have read and understood these terms and conditions. We reserve the right to amend these terms in compliance with current Indian law. These conditions do not affect your statutory rights.

What You See Is What You Get

We make every effort to display jewelry as accurately as possible. All products are described with weight and precise stone detail. However, colors and images can vary slightly depending on the monitor they are viewed on, so the actual product color may look slightly different. This is unavoidable, but we are confident all customers will be happy with their items upon receipt.

Additional Documents for Import

Please mention in advance if you need any supporting documents desirable for importing or approving goods through customs in your country, such as a certificate of origin. It is the buyer's responsibility to inform us in advance.

Stamping

If you need your company's stamp on goods, or a 92.5 / 18kt / 14kt / 12kt stamp on silver or gold, please let us know at the time of order. Stamping may require an additional charge.

Rhodium or Polishing

If you require a special type of polishing or rhodium plating, please mention it at the time of order.

Packaging

If you require a special type of packaging, please give instructions at the time of order. Otherwise, standard packing will be used.

Returns

The company operates a 7-day "no quibble" guarantee. Rings ordered for specific sizes are non-refundable. Postage and packing are not refunded on returned items. Any goods sent back to Maroth Jewels are sent at your cost, and all returns are your responsibility until they reach our office.

Faulty Products / Damaged Items

If an item we sent is found to be defective, you can send it back to us for replacement. Overseas items should be returned only using your country's national postal service, and we recommend an insured delivery method. We do not accept additional fees for FedEx or other overnight courier services. If your product is damaged in transit, contact us immediately at +91 8003816293. Return items to: SF-204, Narayan Plaza, Kishanpole Bazar, Jaipur, Rajasthan, India 302003.

Lost Goods

If you have not received your shipment within 28 days of placing the order, please contact us immediately at +91 8003816293 or email sales@marothjewels.com.