Frequently Asked Questions

Jewelry Manufacturing

Q2. Do you offer wholesale or re-seller accounts?

Yes! Please go to our wholesale page and fill out the form to request a wholesale account. Click here to request for wholesale login.

Q3. I am a shop, re-seller, jewelry designer, Can you help to Develop Custom Jewelry?

Maroth Jewels work with the vision of offering to a client to manufacturer tastefully designed jewelry as per clients’ idea at wholesale prices. This is achieved by our team and inhouse complete jewelry making facility. With Maroth Jewels, our client can save time and also price when compared to prices in the market.

ordering

Q1. How long will my jewelry take to ship?

We are jewelry manufacturer and Since all of our jewelry is manufacture in house, most items will ship within 7 business days of their order date. Custom orders will take 2-3 weeks to ship, and should there be a delay we will notify you immediately.

Q4. What will happen after I placed an order?
Our existing design we will ship on 7 working days and for your custom order we need 7 to 15 days as per designs and we will update you when we quote the price.

If you place order on our listed website designs, You will receive email for order conifrmation. We will udpate you tracking number on your order and if you need imaged before we ship to you. You need to update us so we can arrange the design images before we ship to you.

Q5. Can I return the items if I don’t like them?

Yes, we offer 30 days return. Let us know if you have any issue in your order as we will forward your feedback to our team. We can accept return and also replacement. according to customer choice.
If you placed custom order then we will not accept return as we will always share you images before we ship to you.

Q6. Which Payment do you accept?

We accept Credit Card, PayPal or Bank Transfer. Contact us if you have issue in payment processing.

general questions

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